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SERIOUS PROBLEM
 
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SERIOUS PROBLEM

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Topic starter

Please someone help me with this problem: an exception of class runtimeexception was not handled. the application must shut down

I cannot more open my Filmotech and I haven't backup.

I wrote already with contact form but anyone answer me.

Thanks.

28 Answers
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Topic starter
I saw, obviously you got it...
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Some title seems to have incorrect characters, like the movie "SPOGLIAMOCI COS� SENZA PUDOR�".

Do you have imported them from an external file ?

 

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Ok, I found 3 titles with wrong characters. I've updated them, the database opens as expected. I'll send you the corrected file.

Petrotech70 Topic starter 18/08/2025 3:53 pm

@filmotech That's ok I wait for.

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Topic starter

Yes, I imported from a .csv text file, as usually and than I manually corrected characters "Ì" and "...." or others....

I have done always this and it's never corrupted anything. Every now and then that message pops up and the program closes, but then it always restarts....

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I sent you the fixed database file. You need to delete the Filmotech_Preferences.xml again, then launch Filmotech and restore the fixed database.

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If you want to edit a CSV file, use a tool made for coding, to avoid wrong character set and be sure it's always UTF-8 encoded

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And activate automatic backup in Filmotech, this will copy your .data on another folder on a regular basis, so you can restore an uncorrupted database.

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Topic starter

The automatic backup has always been active and I use LibreOffice to create CSV texts.

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Topic starter

Did you sent me fixed database with Wetransfer?

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Topic starter

Nothing has arrived yet, does it appear to have been sent correctly?

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No, via free transfert. Here is the link : https://transfert.free.fr/UptVRfO

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Topic starter

Ok, thank you. I'll try to see what happens.

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Topic starter

I have to ask you a little thing: you didn't put the "soundtrack" field in the default list. Could you make a change and add it?

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Adding new fields requires a lot of coding, so for now I don't plan to add news fields, sorry.

Petrotech70 Topic starter 18/08/2025 5:15 pm

@filmotech That's ok, thanks anyway and thanks for your precious help. The program seems to be running fine as before, no problems.

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