Import assistance

Okay… maybe I’m just missing something, but I’ve looked through the forums and tried to follow instructions without success. I have a database in EMDB, but would also like to have the data in Filmotech. When I export to
a cab and then try to import, I get an error about exception class not found, nothing imports. Can anyone help me?


  • FilmotechFilmotech Administrator
    You need to import your data as a CSV file (XML import requires XML Filmotech file, not EMDB XML file).
    You can check this FAQ (in French) to format your CSV file.
  • Okay.. so I have followed the directions for importing a csv and am still getting the error of 'exception of class key not found exception not handled" and it quits.
  • Never mind. I think I figured it out after manipulating the data to get fields to align correctly. Thank you for your assistance.
  • FilmotechFilmotech Administrator
    Ok, I'm glad you find how to import your data  :)
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